Rajan Agrawal Profile Picture

Rajan Agrawal

Senior Product Manager & Digital Innovation Leader

10+ years building user-centric products that drive growth and reduce risk

San Jose, California
0 M+ New Users Acquired
0 % Fraud Reduction
0 % Customer Base Growth
Let's Connect

About Me

Background

I'm a Senior Product Manager with 10+ years of experience building customer-facing products that deliver exceptional user experiences. From co-founding a startup to leading global product initiatives at eBay, I combine strategic thinking with hands-on execution to drive measurable business outcomes.

Personal Interests

When I'm not optimizing user journeys, you'll find me hiking trails, experimenting with new recipes, or diving deep into the latest tech innovations.

Key Achievements

1st Place - Merck Healthcare Case Competition

2nd Place - Fiat Chrysler Marketing Strategy Competition

Dean's Achievement Scholarship

Primary Skills

Ownership Customer Empathy Agile Market Research Design Thinking Platform Strategy A/B Testing

Tools Expertise

JIRA Tableau Power BI SQL Google Analytics

Certifications

Professional Scrum Product Owner

Pragmatic Marketing Level III

Six Sigma Green Belt

Innovation Master I & II

Professional Journey

eB

Senior Product Manager

eBay • 2020-Present
  • Acquired 5M+ new mobile users in Australia/China markets
  • Led Identity Verification system: 10% fraud reduction, 5% positive feedback improvement
  • Built adaptive MFA solution: 60% SMS/OTP reduction
  • Launched account deletion platform: 170M accounts deleted, 65% ATO attack reduction
MT

Product Manager

Monotype Imaging • 2018-2020
  • Global expansion strategy: 20% annual revenue increase
  • Centralized SaaS product: 70% customer base growth
  • Market research and competitive analysis for strategic positioning
P6

Product Manager

Poly6 Technologies • 2017-2018
  • Product-market fit evaluation and strategic optimization
  • Value-based pricing strategy: $0.5M revenue increase
HK

Co-Founder

Home Kreations • 2013-2016
  • Custom orthopedic mattresses development and manufacturing
  • Healthcare impact: 38% reduction in doctor visits
IN

Senior Software Engineer

Infosys • 2010-2013
  • Process automation implementation: 30% efficiency boost
  • Agile coaching and methodology implementation across teams

Key Projects & Impact

Demonstrating concrete results and problem-solving capabilities through specific project outcomes

Identity Verification Platform

eBay

Challenge

Reduce fraud while maintaining user experience

Solution

A/B tested verification system with adaptive authentication

Impact

10% fraud reduction, 5% positive feedback improvement, global rollout

A/B Testing User Research Agile Development

Mobile-First Registration

eBay

Challenge

Expand user base in new markets

Solution

Built localized registration options for Australia/China

Impact

5M new users acquired, 15M projected in next 2 years

Market Analysis User Research Agile Development

Enterprise SaaS Platform

Monotype

Challenge

Fragmented product offerings

Solution

Centralized platform combining multiple services

Impact

70% customer base growth, improved customer retention

User Research Agile Development Market Analysis

Adaptive MFA System

eBay

Challenge

Balance security with user experience

Solution

Silent verification reducing friction

Impact

60% reduction in SMS/OTP requirements, strengthened payment trust

A/B Testing User Research Agile Development

Ready to Build Something Great Together?

I'm passionate about creating products that solve real problems and drive meaningful business outcomes. Whether you're looking for a strategic product leader or want to discuss your next big idea, I'd love to connect.

Currently based in San Jose, California and open to remote opportunities globally.
Fun fact: I love discussing product strategy over a good hike or while experimenting with new recipes!