Rajan Agrawal
Senior Product Manager & Digital Innovation Leader
10+ years building user-centric products that drive growth and reduce risk
About Me
Background
I'm a Senior Product Manager with 10+ years of experience building customer-facing products that deliver exceptional user experiences. From co-founding a startup to leading global product initiatives at eBay, I combine strategic thinking with hands-on execution to drive measurable business outcomes.
Personal Interests
When I'm not optimizing user journeys, you'll find me hiking trails, experimenting with new recipes, or diving deep into the latest tech innovations.
Key Achievements
1st Place - Merck Healthcare Case Competition
2nd Place - Fiat Chrysler Marketing Strategy Competition
Dean's Achievement Scholarship
Primary Skills
Tools Expertise
Certifications
Professional Scrum Product Owner
Pragmatic Marketing Level III
Six Sigma Green Belt
Innovation Master I & II
Professional Journey
Senior Product Manager
- Acquired 5M+ new mobile users in Australia/China markets
- Led Identity Verification system: 10% fraud reduction, 5% positive feedback improvement
- Built adaptive MFA solution: 60% SMS/OTP reduction
- Launched account deletion platform: 170M accounts deleted, 65% ATO attack reduction
Product Manager
- Global expansion strategy: 20% annual revenue increase
- Centralized SaaS product: 70% customer base growth
- Market research and competitive analysis for strategic positioning
Product Manager
- Product-market fit evaluation and strategic optimization
- Value-based pricing strategy: $0.5M revenue increase
Co-Founder
- Custom orthopedic mattresses development and manufacturing
- Healthcare impact: 38% reduction in doctor visits
Senior Software Engineer
- Process automation implementation: 30% efficiency boost
- Agile coaching and methodology implementation across teams
Key Projects & Impact
Demonstrating concrete results and problem-solving capabilities through specific project outcomes
Identity Verification Platform
eBay
Challenge
Reduce fraud while maintaining user experience
Solution
A/B tested verification system with adaptive authentication
Impact
10% fraud reduction, 5% positive feedback improvement, global rollout
Mobile-First Registration
eBay
Challenge
Expand user base in new markets
Solution
Built localized registration options for Australia/China
Impact
5M new users acquired, 15M projected in next 2 years
Enterprise SaaS Platform
Monotype
Challenge
Fragmented product offerings
Solution
Centralized platform combining multiple services
Impact
70% customer base growth, improved customer retention
Adaptive MFA System
eBay
Challenge
Balance security with user experience
Solution
Silent verification reducing friction
Impact
60% reduction in SMS/OTP requirements, strengthened payment trust
Ready to Build Something Great Together?
I'm passionate about creating products that solve real problems and drive meaningful business outcomes. Whether you're looking for a strategic product leader or want to discuss your next big idea, I'd love to connect.
Our Gallery
Explore our collection of work, moments, and achievements that showcase our journey and expertise